Privacy Policy
Effective date: March 2025 · Last updated: March 2025
1. Introduction
Precision Steel Framing ("we", "us", "our") is committed to protecting the privacy of individuals who interact with our website at psfshedsngarages.com.au ("Website"). This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Information We Collect
We may collect the following types of personal information:
•Name — to personalise our communications with you.
•Phone number — to contact you regarding your enquiry or quote request.
•Email address — to send you confirmation emails and follow-up communication.
•Location / suburb — to match you with a certified local partner in your area.
•Details about your project — including shed type, approximate size, and any notes you provide in the enquiry form.
We only collect information that is reasonably necessary for the purposes described in this policy.
3. How We Collect Information
We collect personal information directly from you when you:
•Submit a quote request or enquiry form on our Website.
•Contact us via email or phone.
•Interact with our chat widget.
•Subscribe to communications from us.
We may also collect limited technical data automatically when you visit our Website (such as IP address, browser type, and pages visited) through cookies and analytics tools. This data is used in aggregate and is not linked to your personal identity.
4. How We Use Your Information
We use your personal information to:
•Respond to your enquiry and provide the information or quote you requested.
•Match you with a certified Precision Steel Framing partner in your local area.
•Send you relevant follow-up communications about your project.
•Improve our Website and services based on how visitors interact with it.
•Comply with legal obligations.
We will not use your information for any purpose that is unrelated to the above without your consent.
5. Disclosure of Your Information
We may share your personal information with:
•Certified PSF Partners — local builders who are part of the Precision Steel Framing network, solely for the purpose of providing you with a quote or completing your project. These partners are required to handle your information in a manner consistent with this policy.
•Service providers — third-party services that help us operate our Website and communicate with you (e.g. email delivery services). These providers are bound by confidentiality obligations.
•Legal authorities — if required by law, regulation, or court order.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Storage and Security
Your personal information is stored securely on servers provided by our platform provider (Base44). We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.
While we take all reasonable precautions, no data transmission over the internet can be guaranteed to be 100% secure. If you have concerns about the security of your information, please contact us.
7. Cookies and Analytics
Our Website may use cookies — small text files stored on your device — to improve your browsing experience and help us understand how visitors use our site. We may use third-party analytics tools such as Google Analytics.
You can disable cookies in your browser settings, though this may affect the functionality of certain parts of the Website.
8. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you, and to request corrections if the information is inaccurate, incomplete, or out of date.
To make a request, please contact us using the details below. We will respond within a reasonable timeframe (generally within 30 days).
9. Complaints
If you believe we have handled your personal information in a way that does not comply with the Australian Privacy Principles, you may lodge a complaint with us directly. We take privacy complaints seriously and will investigate and respond within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
11. Contact Us
For any questions, requests, or complaints regarding this Privacy Policy, please contact:
Precision Steel Framing
Email: info@spieswebsolutions.com
Website: psfshedsngarages.com.au